1. Can I get the book without using my credit card? Yes, you can also pay by cashiers check or money order. Please email us at options@greatunpublished.com 2. Why is Arrival Survival not available at a bookshop near me? What is the advantage of the ebook? It is practically impossible to have a book like Arrival Survival Canada available all over the world - unless it becomes a bestseller! Which is why over 70% of our sales are in ebook form. The ebook gives you an instant book with no shipping and handling costs! 3. I am exploring the possibility of migrating to Canada? How would this book help me? I haven't yet received my immigration papers. Should I buy the book now or wait till later? The book will be especially helpful to you as it will give you an indepth understanding of Canada and the different facilities and systems available. 4. Do you have other services like settlement services, medical insurance, help with rentals etc? We are planning to introduce these in a phased manner. Please email us your individual requirements. 5. What format is the e-book in? PDF. i.e.Adobe Acrobat 4.0. If you do not have the latest version download it for free! http://www.adobe.com/products/acrobat/readstep2.html 6. I have signed up for the hard copy book but have not yet received the ebook. Please email support@greatunpublished.com 7 How often do you have a new edition? Arrival Survival is published by the new 'Print-on-demand' service. This allows the book to be constantly updated. At present, we plan an update every six months.